Frequently Asked Questions

A: Forum registration includes access to attend any of the events included at the Forum (e.g., concurrent sessions, Exhibit Hall and keynote presentations, closing brunch, receptions, etc.). It does not include access to Pre-conference Workshops, hotel stays, or meal functions not specified in the general schedule of events as part of the overall program.

A: At this time, only full conference registrations are offered. Day passes will be available on site for locals and/or guests of attendees at $250 per day. Purchase day passes at the registration desk during General Registration Hours:

  • Monday, May 28 7:00 a.m. – 5:00 p.m.
  • Tuesday, May 29 7:00 a.m. – 6:00 p.m.
  • Wednesday, May 30 7:00 a.m. – 4:30 p.m.
  • Thursday, May 31 7:00 a.m. – 5:00 p.m.
  • Friday, June 1 7:00 a.m. – 10:00 a.m.

A: Pre-conference Workshops are intensive, skill-building sessions. Half-day and full-day sessions are offered Monday, May 28 and Tuesday, May 29. Seats are limited and an additional fee is required. You may add workshops only if you have purchased a full Forum registration.

Workshops are designed to engage participants in learning about practical tools and techniques, research, or statistics. Most workshops include a mixture of lecture-style teaching along with individual/group exercises, demonstrations, and discussions. Extending your trip by a day or two will increase the return on your travel investment and provide you with additional outstanding educational opportunities.

You may register for as many workshops as your schedule allows, and pay for them along with (or separately from) your regular Forum registration.

A: If you would like to add workshops, you may add them at any time by signing in to the online registration system, selecting the workshops you wish to add, and proceeding through the online payment process.

If you would like to switch a selected workshop with another workshop, please contact There is a $25 administration fee to change your workshop selection.

Workshop cancellations must be submitted by Monday, April 30, 2018. Cancellations received after the deadline will not be eligible for refund or forgiveness of amount due. Approved refunds will be processed four to six weeks after the conference. All cancellations must be submitted to

A: Due to the large volume of requests AIR receives, we regret that we are unable to establish waiting lists for filled workshops. For the most up-to-date information, check the Workshops page. Workshop statuses are updated on the Workshops page and in the registration system as workshops are filled or seats become available. If you are interested in attending a sold-out workshop, check the page often for updates.

A: Access to session materials and scholarly papers will be available to 2018 Forum attendees through the App until June 30, 2018. On July 1, 2018, this becomes a member only benefit and can only be accessed by 2018-2019 members*.

The 2018 Forum Digital Pass (available to 2018-2019 AIR members* only) offers on-demand access to the highest-rated, highest-attended sessions via online streaming. Sessions include selected Impact Sessions, both keynotes, and many additional concurrent and featured sessions. Learn more.

*You can choose to order 2018-2019 membership during Forum registration for only $140.

A: For 2018, all workshops, meetings, and events associated with the Forum are located in the host hotel, the Rosen Shingle Creek Hotel and Conference Center. Visit our Travel & Hotel page page for information about taxis, shuttles, and other ground transportation options from the local airport. Driving directions may be accessed at the hotel website linked from the Travel & Hotel page page.

A: The Rosen Shingle Creek Hotel and Conference Center offers premium valet services at a daily rate of $26 per day.

A: After hours - Rosen Shingle Creek will provide AIR attendees free motor coach service to and from Pointe Orlando on International Drive on the evenings of May 29-31 from 5 PM-1 AM. In addition to the many restaurants and activities at Pointe Orlando, a variety of restaurants and entertainment options are within an easy walk of the drop off/pick up point, as well as access to the I-Ride Trolley.

A: AIR invites you to attend the AIR Forum, our annual conference, in the collegial spirit of learning, sharing, and networking with open-mindedness and respect.Attendees must behave responsibly at all events. Threatening physical or verbal actions; disorderly or disruptive conduct; and harassment, sexual or otherwise, will not be tolerated. Such behavior may result in removal from the meeting, denial of access to meeting facilities, and other penalties. Conference fees will not be refunded if one is removed from the conference as a result of violation of this code.

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A: A breakfast on Wednesday and a brunch on Friday are included with your conference registration. All other meals are on your own. Special menu pricing will be offered for lunch in all hotel outlets at $15; cash carts in common areas will offer a sandwich, chips, and a drink for $15. Café Osceola will offer a $30 (inclusive) dinner buffet.

A: Yes. Charging stations will be available in the Exhibit Hall. However, please note that most sessions are set in theater-style seating. This means you may not have a surface on which to place your laptop during a session.

A: Yes! Complimentary Wi-Fi will be made available throughout the Forum at Rosen Shingle Creek. You'll receive the password onsite.

A: Business casual is the usual dress for the Forum. Weather should be warm in Orlando, FL in May, but be sure to pack a jacket or light sweater since meeting rooms can be chilly.

A: The Exhibit Hall, AIR's networking hub, provides ample opportunity to meet and mingle with colleagues on Wednesday and Thursday during Exhibit Hall hours. Activities in the Exhibit Hall include a networking reception on Wednesday afternoon, coffee and dessert breaks, and lunch hour. You can purchase lunch items from cash carts in/near the Exhibit Hall and enjoy them at tables located throughout the Exhibit Hall and Foyer. Special per diem-friendly menu pricing will be available at cash carts.

Poster sessions are also located in the Exhibit Hall and provide opportunities for discussion and conversation while learning about the latest research through visual displays.

While you are networking, remember to visit our sponsor booths and learn about the latest tools and services for IR and related fields, and gain new partners for success.

Dinner groups hosted by AIR members provide additional opportunities for networking and are scheduled on Tuesday, May 29. Anyone can organize a dinner group, and AIR staff can help with location suggestions and reservations. Additionally, many regional and state organizations host dinner groups after their meetings at 6 p.m. on either Wednesday or Thursday. Dinner groups should meet at the Rosen Shingle Creek Bus Loop and go together to pre-arranged locations. Dinner groups are optional, and attendees pay for their own meals at the restaurant. More information will be available in the online schedule in May.

A: All registered attendees will receive access to an online scheduling tool that contains information about all the 300+ Forum educational presentations, posters, and discussion groups, plus workshops and networking events. The web-based program will help you build your Forum schedule with user-friendly tools to search for specific sessions, sign up to facilitate a session, and even download presentation materials as they become available.

To navigate through the many session options, you can search by day, session type, and topic areas. After you have completed the process, simply access the completed schedule on a laptop or tablet, via the mobile app, or print it out. Schedules can be changed at any time, and notes can be added for each session. The 2018 online scheduling site opens in April and the mobile app will be available for download in May.

A: If you have a disability and require accommodations to fully participate in this activity, please email Kyndra Freeman at You will be contacted to discuss your specific needs.

A: Yes. Please visit the Forum registration desk on site to inquire about these options.

A: Many exciting events and opportunities will take place in the Exhibit Hall, the AIR Forum networking hub and product resource center. Visiting the Exhibit Hall is considered an essential part of the Forum experience. The Exhibit Hall is open Wednesday and Thursday. Visit sponsor booths and discover innovative products and services useful for higher education professionals, and:

  • Learn by attending compelling poster sessions
  • Refresh yourself by enjoying a coffee break
  • Enjoy the scheduled networking reception and dessert break
  • Recharge your devices at the charging stations
  • Create lasting memories at the photo booth or via the caricature artist
  • Connect with colleagues during the lunch hour - grab and go (cash sales) lunch options and table seating available both days

Learn more about the products and services that will be showcased in the Exhibit Hall, by visiting our Sponsor Listing page.

A: View the Travel & Hotel page for more information about the many exciting thing to do and see in the Orlando area. Special discounts for Forum attendees will be offered by many establishments through VisitOrlando. The list of discounts and opportunities will be available in early May.

Need More Help?

Send an email to the Forum team at
call us at 850-391-6345.